Terms of service

Terms of Service

Last updated: [Insert date]

Welcome to Gulfex. These Terms of Service (“Terms”) govern your use of our website https://gulfex.store and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or place an order.

1. About Gulfex

Gulfex is an online store operating in the United Arab Emirates (UAE) and provides products exclusively through Cash on Delivery (COD).

2. Eligibility to Use Our Website

By using this website, you confirm that:

You are at least 18 years old, or using the site under the supervision of a legal guardian
You are legally capable of entering into a binding agreement under UAE law

3. Orders & Acceptance

All orders placed through gulfex.store are subject to availability and confirmation
We reserve the right to accept, reject, or cancel any order at our discretion
An order is considered confirmed only after our team contacts you or dispatches the product

4. Pricing & Payments

All prices listed on the website are in UAE Dirhams (AED) unless stated otherwise
Payments are accepted only in cash at the time of delivery
No online payments, cards, or bank transfers are accepted

5. Delivery

Delivery timelines are estimated and may vary based on location and circumstances
Gulfex is not responsible for delays caused by third-party couriers, weather conditions, or incorrect address details provided by the customer
Customers are responsible for providing accurate delivery information

6. Order Refusal & Non-Acceptance

We reserve the right to restrict or block customers who:

Repeatedly refuse orders at delivery
Provide false or incomplete information
Engage in abusive, fraudulent, or suspicious behavior

7. Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy, available on our website.

By placing an order, you agree to the terms outlined in that policy.

8. Product Information

We make every effort to display product details accurately
Product images are for illustrative purposes only and may slightly differ from the actual product
Gulfex does not guarantee that product descriptions or content are error-free

9. Intellectual Property

All content on gulfex.store, including but not limited to:

Text
Images
Logos
Graphics

is the property of Gulfex and may not be copied, reproduced, or used without prior written permission.

10. Prohibited Use

You agree not to:

Use the website for unlawful purposes
Attempt to harm, hack, or disrupt the website
Misuse content or services provided by Gulfex

Violation of this section may result in legal action under UAE law.

11. Limitation of Liability

To the maximum extent permitted by UAE law:

Gulfex shall not be liable for any indirect, incidental, or consequential damages
Our liability is limited to the value of the product purchased

12. Indemnification

You agree to indemnify and hold Gulfex harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.